Today the onset of mass travel and tourism has seen the pain of delays, lost luggage and seemingly ever-increasing queues confront many travellers. The next decade and beyond will see a qualitative shift in the travel and tourism experience. The future of travel is likely to be shaped by technological innovations which reduce stress, uncertainty and chaos. Our latest travel and tourism research study, “From chaos to collaboration”, suggests that an era of ‘collaborative travel’ will soon emerge, whereby information sharing – among travellers and with travel providers – will transform how people experience their trips. This video recaps the essence of travel & tourism research and looks at essential innovations in travel technology such as NFC, intelligent recommendation, payment with memory or automatic transit, among others. If you want to know more about the future of collaborative travel and tourism, travel technologies, and what it will entail for travel providers, download the free report from the Amadeus corporate blog: www.amadeus.com

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