| Every product comes with our 100%
Satisfaction Guarantee. If you
are not happy with any product you purchase from
us, you may return the product in the original
carton within 30 days of receipt for, no
questions asked exchange or refund of your
purchase price (less the shipping and
handling charge). Your exchange or refund
will be promptly processed*. We will
pay the shipping charges to ship replacement or
exchange items to you but shipping
charges to return items to us are YOUR
responsibility. IMPORTANT: Include
with your return your Name, Address, Order
Number, Product Problem (if any) and indicate if
you are requesting an exchange or refund. ITEMS
RETURNED WITHOUT THIS INFORMATION MAY NOT BE
PROCESSED.
NOTE:
ITEMS RETURNED WITHOUT THE
ORIGINAL PRODUCT CARTON MAY ONLY
BE EXCHANGED FOR THE SAME ITEM IF DEFECTIVE
- REFUND REQUESTS CANNOT BE
PROCESSED WITHOUT THE ORIGINAL PRODUCT CARTON.
Products
with manufacturer's warranties, which exceed 30
days, must be returned directly to the
manufacturer according to their instructions
included with the item.
Items
ordered from sources other than direct from
Profit Source Publishing (such as from
Amazon.com) carry their own guarantee conditions
as stated by that merchant.
SHIPPING
DAMAGES or SHORTAGES : Have the carrier note
any damages upon arrival. Inspect all packages
and check any packing list to determine whether
or not there are any shortages. If so report
these immediately!
Returns/Exchanges
within the first 30 days only should be shipped
to:
Profit
Source/1st Choice
Return/Exchange Dept.
P.O. Box 1366
Windermere, FL 34786
Thank
you for adhering to this policy.
* Please allow up to 15 days for
returns to be processes once received. If you
have provided a valid email address with your
order you will receive notification when your
return has been processed. Please try to return
items in as close to resaleable condition as
possible so we can continue to offer our low
prices and liberal return policy to our
customers. We don't resell used items to our
customers as new and must liquidate them for
pennies on the dollar to used merchandise buyers.
The better the condition, the less we lose. Thank
you!
Rev. 4/2/02
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